Qwest Communications Services

2000 -2007 Senior Sales Engineer

Responsible for design, pricing, and post sales support for complex voice, video, data and converged networks for Government and Education markets.

Cisco Certified Networking Associate (CCNA)

Cisco Certified Design Associate (CCDA)

US West

1998-2000

Responsible for design, pricing, and post sales support for complex voice, video, data and converged networks for Business, Government and Education markets.

US West - !NTERPRISE Division

1996 – 1998 Training Coordinator

Responsible for technical training of !nterprise Technicians and Managers

Comprehensive 8 week curriculum focused on internetworking

Coordinated vendor specific training

Managed vendor relationships

Designed and coordinated integrated website used to identify training tracks by job type, schedule classes, track progress, and provide management reports for progress and expense

US West - !NTERPRISE Division

1992 – 1996 Customer Service Specialist

Installed and maintained Central Office Wide Area Networking services such as ATM, ISDN, Frame Relay, Fiber Optics, DSL, DS0 – DS3 private line.

Installed and maintained Customer Premise Wide Area Networking services such as ATM, ISDN, Frame Relay, Fiber Optics, DSL, DS0 – DS3 private line.

Installed and maintained Customer Premise Local Area Networking services such as Routers, Switches, Hubs.

Certified Cisco Instructor

Taught internetworking theory to public in a hands on week long course focused on LAN/WAN Routing configuration and maintenance.

Pacific NW Bell/US West

1976 – 1992

Long Distance Operator

Military Leave US Navy – Interior Communications Electrician

Special Services Installation and Maintenance

Main Frame Operations Analyst – Production Processing

Main Frame Network Management and Corporate Help Desk

Special Services Test Systems Systems Administrator

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